of understanding the other individual’s point of view
Amy Novak-Ritterhas quoted2 years ago
Active listening is a means to achieve the goal
Amy Novak-Ritterhas quoted2 years ago
RULE #1—Seek to understand before being
Amy Novak-Ritterhas quoted2 years ago
the only behavior we can control is our own
Amy Novak-Ritterhas quoted2 years ago
Needs are truly met only when the consequences of our behavior match our quality world picture
Amy Novak-Ritterhas quoted2 years ago
Meeting our needs with positive emotion and physiology occurs only when the consequences of our chosen behavior are congruent with our mental picture (quality world) of successfully meeting our need
Amy Novak-Ritterhas quoted2 years ago
Power is defined as one’s ability to influence one’s environment—a sense of control and importance
Amy Novak-Ritterhas quoted2 years ago
in our highly competitive fast paced world
Amy Novak-Ritterhas quoted2 years ago
Fun, the need for enjoyment, satisfaction, laughter, humor and recreation has been undervalued for parents
Amy Novak-Ritterhas quoted2 years ago
Freedom is our ability to make choices and decisions