This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effective.

In a team situation, many issues — like lack of trust and commitment, unresolved conflicts, and the inability of individuals to understand how their actions impact the rest of the team — can stop even the most promising groups from delivering great results.

In Quick Emotional Intelligence Activities for Busy Managers, you will find powerful, proven exercises they can use to help employees:

identify individual and team mooddeal with anger and emotional triggersavert, rather than avoid, conflictencourage communicationovercome fear and other obstaclesunderstand and manage competitionhonor differencesassess team strengths and weaknessespick up on cues from teammatescontrol the emotional climate of the team

Each activity is followed by a discussion of its purpose, how to use it, and a list of post-activity questions to help solidify each lesson. This practical, effective collection of proven exercises will elicit the best from any team.

Adele Lynn